Ana Roldan is a business-driven Information Technology executive with over 30 years of experience leading enterprise-scale initiatives across the healthcare and higher education sectors. As Assistant Vice President and Chief Technology Officer, Ana brings a unique blend of strategic vision, technical depth, and operational excellence to every role she undertakes. Ana is recognized for her ability to architect and scale hyperautomation programs that drive measurable business outcomes. Her expertise spans Artificial Intelligence (AI), Information Security (IS), and regulatory compliance, including FERPA, HIPAA, HITECH, and PCI. She is deeply committed to embedding robust policies and controls into technology ecosystems, ensuring both innovation and governance go hand in hand.
In her leadership role, Ana sets the strategic direction for technology adoption and transformation. She oversees the development and implementation of enterprise-wide IT initiatives, leads system and quality assurance processes, and champions a culture of continuous improvement. Ana is also a passionate mentor, known for cultivating high-performing teams and empowering future technology leaders. Her approach to transformation is holistic—integrating technology, organizational design, cultural alignment, and change management to deliver sustainable impact. Ana’s work is guided by a strong belief in collaboration, transparency, and the power of technology to improve lives and business outcomes.
Recently, in an exclusive interview with CIO Magazine, Ana shared insights into her passion for technology and leadership. She emphasized the importance of lifelong learning, collaboration, and transparency in her career, while also highlighting her love for mentoring and developing high-performing teams, and much more. The following excerpts are taken from the interview.
Hi Ana. What drives your passion for technology and leadership in the IT industry?
My passion for technology and leadership in the IT industry is driven by the endless possibilities for innovation and the profound impact technology can have on improving lives and businesses. I’m inspired by the challenge of solving complex problems and the opportunity to lead teams in creating solutions that drive progress and efficiency.
What do you love the most about your current role?
What I love most about my current role as Assistant Vice President & Chief Technology Officer is the ability to influence and drive strategic initiatives that align with our company’s vision. I enjoy collaborating with talented individuals across various departments and seeing the tangible results of our collective efforts in enhancing our technological capabilities and delivering value to our customers. Additionally, I find great fulfillment in leading my staff, fostering a supportive and innovative environment where each team member can thrive. Guiding and mentoring my team not only helps in achieving our goals but also in nurturing their professional growth and development.
How do you see AI and automation changing the nature of work in the IT industry, and how can leaders prepare for these changes?
AI and automation are transforming the IT industry by streamlining processes, enhancing decision-making, and enabling more efficient resource management. I believe leaders can prepare for these changes by fostering a culture of continuous learning, investing in upskilling their teams, and staying abreast of technological advancements. Embracing these technologies can lead to more innovative solutions and improved operational efficiency.
What personal or professional philosophies have contributed to your success, and how have you applied these principles in your career?
One of my core philosophies is the belief in lifelong learning and adaptability. I’ve always embraced new challenges and sought opportunities to expand my knowledge and skills. This mindset has allowed me to stay relevant in a rapidly evolving industry and to lead by example. I also value collaboration and transparency, which have been instrumental in building trust and fostering a positive work environment.
What role has mentorship played in your career development, and how have you mentored others?
Mentorship has played a significant role in my career development. I’ve been fortunate to have mentors who provided guidance, support, and valuable insights that helped shape my career path and decision-making. In turn, I’ve made it a priority to mentor others by sharing my experiences, offering advice, and encouraging their growth and development.
What is your favorite quote?
One of my favorite quotes is by Steve Jobs: “The only way to do great work is to love what you do.” This quote resonates deeply with me because it emphasizes the importance of passion and dedication in achieving excellence.
What are some of your passions outside of work? What do you like to do in your time off?
Outside of work, I’m passionate about traveling and exploring new cultures. I also enjoy reading—especially books on technology and leadership—and spending quality time with my family and friends. These activities help me recharge and gain new perspectives.
What is your biggest goal? Where do you see yourself in 5 years from now?
My biggest goal is to continue driving innovation and making a meaningful impact in the IT industry. Over the next five years, I see myself taking on more strategic leadership roles, contributing to the growth and success of my organization, and mentoring the next generation of IT leaders.
What advice would you give to aspiring IT leaders looking to make a meaningful impact?
My advice to aspiring IT leaders is to stay curious, embrace change, and never stop learning. Build strong relationships, seek mentorship, and be open to new ideas and perspectives. Focus on developing both technical and soft skills, and always lead with integrity and empathy. Making a meaningful impact requires a combination of vision, resilience, and the ability to inspire and empower others.