Based in Singapore, Burcu Bicakci has spent her career helping companies and their leaders succeed in the digitizing world. She is active in Egon Zehnder’s Technology & AI Practice and is one of the leading partners for AI. Burcu is a global leader who has lived and worked in three continents. Until recently, she led the firm’s global Communications and Connectivity work, acquiring deep industry expertise across the broader telecoms ecosystem, including OTT, digital infrastructure and digital companies. Burcu’s main areas of focus are digital transformation and technology; she is particularly passionate about defining the evolution of leadership as technology permeates all organizations. She is a trusted talent strategy advisor to clients globally, providing services that span executive search, leadership development, management appraisals, organizational design, and cultural transformation.
Recently, in an exclusive interview with CIO Magazine, Burcu shared insights into her career path, leadership experiences, and perspectives on the future of technology. With experience spanning multiple continents, she advises organizations on building effective leadership teams that thrive in a tech-driven world. Burcu also emphasized the importance of blending technical expertise with interpersonal skills and staying adaptable in an AI-driven landscape. The following excerpts are taken from the interview.
Hi Burcu. Can you walk me through your career path and how you got to where you are today?
I am a globally recognized talent advisor in the technology sector, with a journey that reflects my deep commitment to technology and leadership. My career began as a software programmer at university where I studied Industrial Engineering, then I started working as a in Procter & Gamble, where I immersed myself in enterprise technology and started an international career, working in three continents until I became an information technology leader of eight countries in Middle East and Africa.
Seeking to broaden my impact, I pursued an MBA at INSEAD, which enabled my transition into commercial technology roles at Dell Computers. There, I led initiatives across Europe, driving innovation and scaling technology solutions in competitive markets.
In 2010, I joined Egon Zehnder, marking a pivotal shift to talent advisory in technology, focusing on identifying and developing leaders in technology initially in Turkey, Middle East and Africa, then I relocated to Singapore in 2023, leading technology practice in Southeast Asia and our global AI work. In this role, I advise organizations on building effective leadership teams that can thrive in a tech and AI driven world, bridging the gap between technology and human insight.
Throughout my career, I have remained dedicated to empowering women in technology, advocating for diverse leadership, and fostering inclusive innovation. My journey reflects not only my passion for technology but also my commitment to shaping the future of the industry through talent development and leadership excellence.
The cornerstone of my career advancement has been my insatiable curiosity, a relentless desire for new challenges, and a commitment to hard work as an integral part of my identity. I have been fortunate to work with esteemed organizations that have provided me with invaluable learning experiences, exceptional colleagues and numerous development opportunities. My international assignments have enabled me to reside in various countries, fostering my ability to adapt to diverse cultures and work environments while remaining authentic.
What do you love the most about your current role?
What I cherish most about my current role is the opportunity to collaborate with a diverse array of accomplished leaders, from whom I learn something new every day. Each interaction is filled with unexpected insights, meaningful connections, and potential opportunities. I am particularly inspired by engaging in leadership development work that delves into the personal narratives of these leaders, allowing me to understand the experiences that have shaped them into who they are today. The rich variety of backgrounds and pivotal moments in their journeys truly enriches my role. Additionally, working primarily with technology executives keeps me informed about the latest advancements, enabling me to engage in thought-provoking discussions on how technology continuously shapes our world.
What role do you see AI playing in shaping the future of tech leadership, and how can leaders prepare?
AI is fundamentally reshaping the landscape of leadership by driving innovation, transforming decision-making processes, and elevating operational efficiency across organizations. As the adoption of AI accelerates, leaders are increasingly tasked with integrating human and artificial intelligence—moving beyond mere tools and approaching AI as a strategic collaborator in solving complex business challenges and fostering inclusive workplaces.
Artificial intelligence is no longer just an emerging technology—it’s a catalyst for deep transformation in how leaders strategize, make decisions, and guide their organizations through uncertainty. AI’s capacity to analyze vast datasets, uncover actionable insights, and automate routine tasks enables leaders to focus on high-impact priorities: championing innovation, accelerating problem-solving, and inspiring creative human intelligence.
In the future, leadership will be defined by a new blend of skills: high-level AI fluency, strategic risk awareness, ethical stewardship, and a commitment to continuous learning. Leaders must cultivate environments that welcome iterative experimentation with AI, foster collaboration between humans and machines, and remain vigilant about the ethical and social implications of AI-driven change.
To prepare, today’s leaders should focus on:
- Building foundational AI literacy throughout their organizations, ensuring all stakeholders understand both the opportunities and risks.
- Designing flexible structures and processes that embrace rapid technological shifts and enable real-time adaptation.
Is there a particular person you are grateful for who helped get you to where you are?
Throughout my career, I have been fortunate to learn from numerous leaders who have shaped my thinking and guided me through challenges. Each leader imparted unique lessons that contributed to my authentic identity. In my formative years, my mother was my most significant influence. Her resilience and unwavering drive to empower my sister and me to become strong, independent women have been my guiding forces.
As I transitioned to an international career, I diversified my mentors and drew inspiration from various leaders. They provided invaluable insights into both effective and less effective approaches, further enriching my professional journey.
Last but not least, my husband has been a big supporter of my career by sharing life, responsibilities and acting as a sparring partner as I needed emotional support.
How do you stay current with the latest advancements in technology and their implications for leadership?
To stay current with the latest advancements in technology and their implications for leadership, I engage in a multifaceted approach. I regularly read industry publications, tech forums, ask AI to curate the latest news for me and follow various forums to gain diverse perspectives. I also have a job that gives me the chance to talk to many experts in the field. Additionally, I actively seek opportunities to converse with thought leaders, which enriches my understanding.
I also challenge myself to teach and write, as these activities compel me to think critically and deepen my knowledge. Finally, as an early adopter, I enjoy experimenting with new technologies and tools, which keeps me connected to the evolving landscape of innovation.
What is your favorite quote?
My favorite quote is from Rumi; which says “The path appears as you walk it”. I always take steps forward, then the path becomes clearer. Action and journey of self discovery is my inspiration rather than sitting and thinking about something too long.
What are some of your passions outside of work? What do you like to do in your time off?
Outside of work, I am passionate about spending quality time with my family, particularly through travel. Exploring diverse cultures and savoring local cuisines enriches our experiences together. I also enjoy cooking and have a deep appreciation for food and wine. Sharing a delightful dinner with close friends is one of my favorite pastimes. Additionally, I value my “me time,” which allows me to center myself, ground my energy, read, watch, listen, and reflect.
What is your biggest goal? Where do you see yourself in 5 years from now?
I feel fortunate to be at this stage in my life, engaged in a role I love, surrounded by colleagues who I respect, and learning from remarkable individuals. In five years, I envision myself deeply rooted in Southeast Asia, collaborating with influential technology leaders in the region. I aspire to contribute to their journeys and help shape the tech talent landscape in the region.
Additionally, I hope to witness my son’s growth as a responsible, global citizen with a big heart. My dream is to see him become an agent of positive change, making a meaningful impact and contributing to a brighter future for the world.
What advice would you give to others who are looking to pursue a career in tech leadership or executive search?
For those aspiring to pursue a career in tech leadership or executive search, my advice is to cultivate a blend of technical expertise and interpersonal skills. First, stay curious and continuously seek to expand your knowledge of emerging technologies and industry trends. This will not only enhance your credibility but also enable you to engage meaningfully with leaders in the field.
Second, prioritize building strong relationships. Networking is crucial in this industry; connect with mentors, peers, and thought leaders who can provide guidance and insights. Actively listen and learn from their experiences, as this will help you navigate challenges and seize opportunities.
Additionally, embrace a growth mindset. Be open to feedback and willing to adapt your approach as you learn from both successes and setbacks. Finally, remember the importance of inclusivity and diversity in leadership. Advocate for and support diverse talent, as varied perspectives drive innovation and better decision-making in technology.
By combining technical acumen with strong relational skills and a commitment to inclusivity, you can position yourself as a valuable leader in the tech landscape.
I highly recommend executive search for individuals who possess a profound curiosity about human nature, career trajectories, and the interpersonal skills of leaders, as well as those who enjoy listening to personal stories. I firmly believe that exceptional executive search consultants are deeply passionate about their field and cultivate a genuine interest in understanding the complexities of the journeys taken by the leaders they engage with. Consequently, I believe that executive search is best suited for individuals who have accumulated substantial experience in their respective domains.