Suraj Sharma is a C-level executive with experience in Chief Product, Technology, and Digital roles. Currently, he is Chief Knowledge & Innovation Officer at Simpson Thacher, a global leader in law firm services. Suraj drives digital and innovation strategies to enhance attorney and client experiences, including the firm’s GenAI strategy. Previously, he was the global product leader at McKinsey & Company, reporting to the Global CTO and managing a 500+ team and a 100+ product portfolio. He also served as an Associate Partner, advising tech clients on strategy, marketing, and operations. Earlier, he was a research scientist at IBM’s T J Watson Research Labs, focusing on AI/ML. Suraj holds an MBA from Carnegie Mellon University and a Bachelor’s in Computer Engineering.
In an exclusive interview with CIO Magazine, Suraj shared insights on the role of digital transformation evolving in the legal services industry over the next 5-10 years, personal hobbies and interests, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
Hi Suraj. Please tell us about your background and areas of interest.
I was raised in Jaipur, India, known as the “Pink City,” a place steeped in royal heritage—though, I must admit, I wasn’t among the royalty myself 😊. After securing a top rank in the nation’s engineering examination, I completed my degree in computer science. I embarked on my professional journey in the early 2000s as a computer research scientist at IBM’s T.J. Watson Research Center, where I focused on artificial intelligence and machine learning.
Eager to expand my business acumen, I pursued an MBA from Carnegie Mellon University, and, following my graduation, spent 15 years at McKinsey & Company, where my career took two distinct paths. Initially, I served as an Associate Partner on the client service side, advising technology clients on strategy, operations and digital transformation. Later, I sought to enhance my leadership with operational expertise and took on the role of leading a global digital product organization of more than 500 professionals, developing digital capabilities for both the firm and its clients.
Most recently, I have joined Simpson Thacher as Chief Knowledge & Innovation Officer, where I drive the Firm’s digital strategy and innovation.
What do you love the most about your current role?
I have a strong technology background, and my time at McKinsey provided me with invaluable exposure to more than 50 clients across a diverse range of industries. This experience deepened my understanding of the complexities and nuances involved in digital transformation and innovation within various business contexts. It was this insight that inspired me to join Simpson Thacher, one of the world’s most prestigious law firms. Although I am not a lawyer by training, the opportunity to continue applying digital transformation and disruption in the legal sector is both challenging and rewarding. Simpson Thacher’s culture is also highly impact-driven and people-focused, which aligns perfectly with my own values.
What do you believe are the most significant opportunities for innovation in the legal services industry?
The legal services industry faces significant opportunities for innovation, particularly in the areas of technology and process optimization. Workflow automation for certain tasks such as research and precedent search can save time for lawyers to devote to value-added work. Advanced AI technologies can further streamline document review, contract analysis and transaction verification, reducing costs and increasing efficiency. Additionally, there is a growing need for data analytics to provide insights into case outcomes and legal trends, enhancing strategic decision-making. The legal space is a very knowledge-rich industry and the ability to mine the best insights from that knowledge base is a true distinctive advantage for any firm.
How do you see the role of digital transformation evolving in the legal services industry over the next 5-10 years?
Over the next 5-10 years, digital transformation in the legal services industry is expected to accelerate, driven by advancements in artificial intelligence and cloud computing. These technologies will enhance efficiency, reduce costs, and improve access to legal services. AI will automate certain tasks, such as document review and contract analysis, allowing lawyers to focus on more complex and strategic work. Additionally, we are seeing so much expansion in the space of legal tech and GenAI, potentially disrupting traditional legal practice models. Overall, the industry will continue to become more technology-driven, with a greater emphasis on innovation and client-centric solutions.
How do you stay current with the latest trends and technologies in digital transformation?
To stay current with the latest trends and technologies in digital transformation, I regularly engage with industry-specific publications, podcasts, and webinars. I have also joined professional networks and forums where experts and peers discuss advancements and share insights. When relevant, I also attend conferences and workshops to learn from other leading practitioners and vendors. For the last few years, I have also been taking a lot of technical certifications (for example AWS Solution Architect, Azure GenAI Architect, etc.). Regularly updating my understanding through these channels helps me remain informed and competitive in the rapidly evolving digital landscape.
Is there a particular person you are grateful for who helped get you to where you are?
As the saying goes, “it takes a village.” Growing up, I have been fortunate to receive unwavering support from my family, and now, from my wife and children as well. Professionally, I have benefited greatly from the guidance of numerous mentors who invested their time and expertise in my development. I am deeply grateful for their contributions. Recognizing that the most profound sense of fulfilment comes from making a meaningful difference in someone else’s life, I am eager to pay forward the support and mentorship I have received.
What does the term “authentic leadership” mean to you?
Authentic leadership to me is when I am true to myself, while also being transparent and honest with my team members. It means operating with integrity and demonstrating consistency between my values, words, and actions. I do my best to be self-aware, recognizing my strengths and weaknesses, and foster open communication and trust within my teams. I prioritize ethical behaviour and am committed to building meaningful relationships.
What are some of your passions outside of work? What do you like to do in your time off?
Complementing the demands and joys of work and family, I strive to maintain a disciplined approach to fitness. Whether it’s hitting the gym, playing tennis, hiking, or engaging in other sports, physical activity significantly enhances various aspects of my life. At this stage, exercise is more about mental well-being than physical fitness. If I had more free time, I would love to travel more for fun. My family and I place a high value on creating meaningful experiences, so we enjoy planning trips to new and exciting destinations. Last year, I started learning the flute to nurture my creative side, but I took a break due to time constraints. I’m eager to resume my music practice as soon as possible.
What is your biggest goal? Where do you see yourself in 5 years from now?
My current focus is on both continuous learning and contributing to Simpson Thacher’s growth strategy over the next 3-5 years. I am committed to achieving this impact through authentic and values-based leadership, serving as a role model for ethical practices. For me, growth is not merely about climbing the corporate ladder, it is about fostering meaningful and purpose-driven initiatives that positively impact the organization, its clients, employees and the broader community.
What advice would you give to aspiring technology leaders who aim to make a positive impact in their organizations and the industry as a whole?
Aspiring technology leaders who wish to make a positive impact should prioritize fostering a culture of innovation and continuous learning within their organizations. Leading by example, they should stay informed about the latest technological advancements and trends and inspire their teams to do the same. Effective communication and collaboration with stakeholders across various departments are essential to ensure that technology initiatives align with broader business objectives. While it’s important to build a strong foundation and deliver quick wins, don’t hesitate to take calculated, long-term risks. Although technical expertise is crucial, being a people-first leader is equally vital. People are the heart and soul of any organization, including those in the AI world, and embodying the organization’s values and authentic leadership in every action is what truly drives success and builds a thriving environment.