Katherine Boiciuc is the Oceania Chief Technology and Innovation Officer at Ernst & Young Services Pty Limited. With over two decades of experience, Katherine is recognized as one of Australia’s leading professionals in technology and innovation. She has a proven track record of leading global teams at Telstra and currently serves on the boards of the NSW Bureau of Health Information and Infoxchange.
Katherine holds an MBA and a Master of Leadership from Deakin University. She is also a graduate of the London Business School, where she studied Managing the Company of the Future, and is an accredited Futurist with the Institute for the Future in California. Her expertise spans across various domains, including AI, technology strategy, and innovation, making her a sought-after speaker and thought leader in the industry.
Recently, in an exclusive interview with CIO Magazine, Katherine shared insights on the role of artificial intelligence in shaping the future of business, personal hobbies and interests, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
Hi Katherine. What drives your passion for technology and innovation?
Growing up, our family motto was there is no such place as far away. Dad was in the army and mum in Singapore working at a tech magazine. I became an early adopter of tech so I could remain connected to the people I loved. The power that technology has to connect and unite effort to unlocking the extraordinary is why I love working at the frontier of technology.
Technology and innovation are powerful levers for positive change. I’m driven by the opportunity to solve complex problems, ignite ambitious agendas, and help organisations and people thrive in a rapidly evolving world. The pace of technological advancement—especially in AI and emerging tech—means we’re constantly reimagining what’s possible. Having a chance to shape the future is where I get my energy.
What do you love the most about your current role?
What excites me most is leading EY’s Oceania region through our scaling of AI across our services and helping clients harness technologies like generative AI and advanced computing to unlock value. Watching people master AI and creating the conditions for Super Work has been a career highlight.
Can you tell us more about Super Work?
The Super Learner, Super Work, and Super Organisation model is EY’s approach to integrating AI into the workplace while keeping the human element at the centre.
Super Learner: This phase focuses on upskilling employees with AI literacy and advanced data handling skills through targeted training programs and micro-credentialing. By developing prompt mastery, employees can efficiently leverage AI tools to solve problems in real-time.
Super Work: In this phase, AI is strategically integrated into daily operations to augment human capabilities. This involves designing role-specific agentic AI tools, automating routine tasks, and fostering collaborative intelligence where teams work alongside AI to enhance productivity and innovation.
Super Organisation: The final phase involves rethinking business models to fully capitalise on AI’s potential. This includes redefining workflows, creating new value propositions, and ensuring that AI-driven decision-making aligns with the organisation’s strategic goals.
By following this model, organisations can create a dynamic and scalable approach to work that transcends traditional functional siloes and drives sustained performance.
What role do you think artificial intelligence will play in shaping the future of business?
AI will be a defining force in business, driving efficiency, growth, and new business models. It’s essential, however, that we adopt AI with higher purpose in mind. To build a better working world ensuring safe and responsible adoption. Balancing productivity gains with ethical considerations, transparency, and human-centric values. Businesses that embrace AI with strong governance and a focus on upskilling will lead the way in innovation.
You are a member of Chief Executive Women (CEW) organisation. Can you please tell us about CEW and what made you become a part of it?
Chief Executive Women (CEW) is a community of senior women leaders committed to enabling women leaders and driving gender equality. I joined CEW to connect with and learn from inspiring women, share experiences, and collectively create pathways for more women to reach executive roles and shape the future of leadership.
What does the term “authentic leadership” mean to you?
Authentic leadership is about leading with your whole self. There is no room for ego. You provide clarity, vision and outcome orientated leadership. It means bringing your true self to work, building trust, and empowering others to do the same. Authentic leaders inspire teams by being transparent, listening deeply, and staying true to their values.
What are your thoughts on diversity and inclusion in tech?
Only 22% of the AI workforce and 14% of AI executives are women. We stand on the edge of an era that is scaling AI across all industries across work and home. I am very concerned at the lack of diversity in the workforce that is making choices on how AI shapes the future.
Diversity and inclusion are critical for innovation and solving the world’s toughest challenges. The tech industry has made progress, but there’s more to do.
What are some of your passions outside of work? What do you like to do in your time off?
Outside of work, I’m passionate about giving back through board roles with organisations that make a positive impact. I also enjoy exploring new technologies attending music concerts, and spending quality time with my family.
What is your biggest goal? Where do you see yourself in 5 years from now?
My biggest goal is to enable 100k+ women to enter the AI workforce in Australia by 2030. I enjoy empowering leaders and organisations to be future ready, with a strong focus on ethical innovation and inclusive leadership. In five years, I see myself at the forefront of driving responsible tech adoption globally, mentoring emerging leaders, and helping shape policy for a better digital future.
What advice would you give to women looking to pursue careers in technology?
– Network like your career depends on it—because it does. Build trusted connections within and outside your organisation.
– Back yourself and dream big; you are enough to achieve whatever you set your mind to.
– Seek mentors, stay curious, and don’t be afraid to show your personality—authenticity attracts opportunities.
– Remember, qualifications matter, please do formal AI training in 2025.