Tom Luick is a Managing Director at Protiviti, based in Chicago, IL, where he leads the Technology Risk & Resilience practice. With more than 25 years of experience in the financial services industry, Tom has built a reputation as a trusted advisor and innovator, helping clients solve complex technology, compliance, and risk management challenges. His expertise spans technology risk management and governance, regulatory compliance, system modernization, and business transformation, with a particular focus on the insurance and banking sectors. Tom holds a B.A. in Management Information Systems from the University of Iowa and an M.S. in Finance from DePaul University.
Recently, in an exclusive interview with CIO Magazine, Tom shared insights into his passion for technology and innovation, driven by collaborative problem-solving and teamwork. He highlighted the importance of data analytics in driving business insights and decision-making, and emphasized the need for continuous learning to stay connected with industry trends. Tom also spoke about his commitment to leadership development, aiming to empower his teams and expand his impact, while pursuing education initiatives and personal growth outside of work. The following excerpts are taken from the interview.
Hi Tom. What drives your passion for technology and innovation?
From the start of my career, I have worked on large technology implementations and merger and acquisition programs. While these projects are often difficult and require long hours, collaborating with colleagues and clients to solve the challenges they present has always been very satisfying to me. The teamwork and camaraderie that comes with those programs has fuels my passion for technology.
What do you love the most about your current role?
Working with talented and dedicated professionals is a great motivator for me and my current role allows me to do that every day. It is invigorating knowing you will learn, grow, and be challenged every day.
What role do you think data analytics plays in driving business insights and decision-making?
It would be difficult to understate the role data analytics plays in driving business insights. Most organizations are investing heavily in data analytics as the cornerstone of making informed decisions, anticipating risks, understanding their customers and improving their businesses.
How do you stay connected with industry trends and developments?
Continuous learning is a requirement of a successful career. I actively participate in professional networks, engage with thought leaders when I can, and read daily to stay on top of the most recent trends. Most importantly, I listen to my clients to understand their perspectives on what really matters to them.
Is there a particular person you are grateful for who helped get you to where you are?
My firm values stewardship and I’ve been lucky to have several great mentors throughout my career. People who truly invested in my success who had my best interest at heart as they advised me and helped shape my career.
What are some of your passions outside of work? What do you like to do in your time off?
In the community, I focus on education initiatives including serving as a board member at Chicago Hope Academy, a Christian life preparatory high school focused on helping inner-city students achieve their full potential. In my spare time, I enjoy spending time with my family and try to stay active by hitting the gym most mornings.
Can you share a book or resource that inspires you, and why?
I find inspiration in people overcoming adversity. I truly admire the strength and resilience necessary to confront difficult situations, grow from the experience, and emerge a better person. I often look books or movies that exemplify personal strength.
What is your biggest goal? Where do you see yourself in 5 years from now?
My biggest goal is to expand the impact I have on my teams by becoming a better leader. That means empowering my teams to reach their potential, being a better mentor, and providing the right growth opportunities. In 5 years, I see myself continuing to help clients solve business problems through technology, hopefully on a little bigger scale than today.
What advice would you give to aspiring leaders looking to make a similar career journey?
My advice is to recognize that you own your career. Take ownership of your success and seek mentors and build relationships with people who are invested in helping you achieve your goals.